FREE Shipping on orders over $75 in US and Canada
Questions? Give us a Call: 613 985-6005

DISCLAIMER

Thank you for accessing the Explorers Market website. Although we have made every effort to make the information accurate and helpful, Explorers Market specifically disclaims any liability of any kind arising out of your use or reliance on this information.This disclaimer is also applicable to use of links to other sites.

Please keep in mind that handicrafts are unique items and no two are exactly the same. Many of the products are handmade from natural elements such as wood or seashells, which may vary slightly in colour, texture, size, and/or design from product samples & catalogue or website images. While every attempt is made to standardize colours, textures, sizes, and designs each item is subject to slight variances.

 

PRIVACY POLICY

Explorers market will not share the information you supply us with any third-party, without your prior consent. Our web site may provide direct links to other web sites. If you visit another web site through a link provided on our web site, you may be requested to supply personal information. We cannot protect any information you may supply to any third party when you access some other web site through a direct link from the Explorers Market web site. Furthermore, you should be aware that, whether or not you provide such personal information to such third party, your electronic "visit" there may leave a trail to your computer and your electronic or other identity over which Explorers Market has no control.

NOTICE OF COPYRIGHT

Explorers Market web sites may contain information which is copyrighted by Explorers Market or others. No part of the web site may be reproduced in any form without the prior written permission of the copyright holder.

COOKIES

A cookie is a small file that can be stored on your computer hard drive. Explorers Market website uses cookies so that we can better serve you when you return to our site.You may be able to set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

However, please note if you disable cookies, you may not be able to view all the pages or functions within our sites. Our cookies do not contain any personal information about you.

During your visit, we will record information regarding the number of visits you make to the various pages of our site. This information helps us determine the areas of our web site that are most attractive to our visitors, which will then enable us to make improvements or add new features based on our visitors interests.


Note:

Orders will not begin to be processed until valid payment details are confirmed
No charges will be added to your card until you have confirmed the final total including shipping.

RETURNS & CANCELLATIONS
Please contact us directly to get authorization and make arrangements.

RETURN POLICY

Every item Explorers Market ships has been inspected for defects and breakage. Should any breakage occur during shipping, please notify the courier immediately and/or refuse the delivery of the package. It is important that you retain original shipping packaging for inspection by the courier.

If an item is deemed defective or not as ordered you must notify Explorers Market within 7 days. Please call to receive return authorization before you send anything back for credit or replacement. Shipping and handling charges are non-refundable. All returns must be accompanied by the authorization number. You may want to insure your return; we cannot be responsible for lost or misdirected returns.

CANADIAN CUSTOMERS
Explorers Market ships with Canada post. The cost of shipping is dependent on the weight, dimensions, number of package(s) and the distance of the shipment from Bath Ontario Canada.

U.S. and International Customers
Explorers Market ships with Canada Post unless otherwise arranged .

DUTIES and BROKERAGE FEES
The customer (importer) is responsible for paying any duty and brokerage owed on an import. You will be contacted and informed of the duty and brokerage by the courier used for your order.

Wholesale bulk orders, If you are interested in purcahsing a quantity of product for resale please visit our parent company Bayshore Imports and request a wholesale account. https://bayshoreimports.com/

ORDER CONTRACT
Once the customer has placed an order and has been provided with an order confirmation, they are deemed legally responsible for the order as per the Terms & Conditions provided. Explorers Market reserves the right to terminate any order contract, without notice, if customers do not abide by the terms & conditions provided.